BEST FOR

Fast and secure payment

  • Pay directly from your ICICI Bank account

  • Backed by advanced bank-grade security

  • Round-the-clock customer support

  • Pay on top brands like Amazon, Ola & Zomato

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About UPI

What is UPI?

Unified Payments Interface (UPI) is a real-time payment system that lets you transfer funds instantly using your smartphone. It’s available 24x7.

How does UPI work?

UPI links your bank account with your UPI ID (e.g., xyz@icici). Once your ID and UPI PIN is set, you can send or receive money using mobile number, UPI ID, or QRcode.

What are the benefits of UPI?

  • Instant money transfers
  • No need for bank account details
  • Works across all banks
  • Available on iMobile and third-party apps

Are there any charges?

Currently, ICICI Bank does not charge users for UPI transactions.

Whom should I contact for UPI related issues?

Click here for quick help with UPI transactions, complaints, and mandate-related support through NPCI's UPI HELP chatbot

 

FAQs

Can I link multiple bank accounts?

Yes, you can link more than one bank account and choose which one to use for each transaction.

Can non-ICICI Bank customers use UPI on iMobile?

Yes, both ICICI and non-ICICI Bank customers can use UPI features on the iMobile Pay app.

What happens if my transaction fails?

In case of a failed transaction, the amount (if debited) is usually reversed immediately. You can also raise a query directly from the app.

Is UPI safe for large transactions?

Yes. UPI is backed by strong authentication and encryption protocols. However, ensure you never share your UPI PIN.